Frequently Asked Questions

Get answers to common questions about Neela'S Monthly 25 Unit Membership.

Each month you'll be billed for the membership and receive a treatment using 25 units of Xeomin or Botox. Appointments are scheduled monthly; unused units generally do not roll over. Our staff customizes placement for consistent, natural results.

Yes — switching is possible but requires a brief consultation with our clinician to confirm suitability. We will assess prior response, dosing equivalence, and any medical considerations to ensure a safe, effective transition and maintain consistent aesthetic outcomes.

If you miss an appointment, contact us promptly to reschedule. Membership policies typically require use within the month; unused units may not roll over. We’ll accommodate makeup appointments when possible and explain any late cancellation or fee policies at booking.

Common side effects are mild and temporary: bruising, redness, swelling, or headache at injection sites. Serious complications are rare but possible; inform your clinician of medical history and medications. Our trained providers follow safety protocols and review aftercare to minimize risks.

Individual response varies, but neurotoxin effects commonly last three to four months. By receiving 25 units monthly, many members maintain continuous smoothing and defer larger treatments. Your clinician will monitor results and adjust timing or dose for optimal, lasting appearance.

Combining units or stacking promotions depends on current Laser Now policies. Some packages and flash sale offers cannot be combined, while credits may be applied to complementary services. Discuss your goals with our team to create a tailored plan that maximizes membership value.