Frequently Asked Questions

Get answers to common questions about A Telehealth Visit.

During your A Telehealth Visit you can review medical history, discuss skin type and hair concerns, evaluate candidacy, learn about risks and expected outcomes, and receive pre-treatment instructions or referrals for in-person laser sessions.

We provide secure links or call-in instructions via email or text. Click the link on your phone, tablet, or computer at the scheduled time and follow prompts to join the video or audio consultation.

Yes. Laser Now members receive complimentary telehealth consultations as part of membership benefits. Non-members may be charged; please check booking details or contact support for pricing and eligibility. Appointments remain subject to availability.

Have a list of medications, recent medical history, and photos of the treatment area ready. Ensure good lighting, stable internet, and a quiet space for clear communication with your provider.

Depending on your needs, the provider may recommend a treatment plan, prescribe topical medications, or advise in-person evaluation. Prescriptions follow telehealth rules and clinical judgment to ensure safety and effectiveness.

Most telehealth consultations last ten to twenty minutes, depending on complexity. Allow additional time for forms or photo reviews. Your provider will outline next steps and scheduling for any required in-person treatments.